At Elated, we strive to provide our customers with a seamless and efficient shipping experience. We understand the importance of receiving your item in a timely manner, so we have implemented a shipping policy that ensures prompt delivery. Please take a moment to familiarize yourself with our shipping guidelines below:

Processing Time

Once your order is placed, our dedicated team works diligently to process and prepare item for shipment. Our processing time typically takes 1-3 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer. Rest assured, we are committed to getting your order ready as quickly as possible.

Shipping Methods

We offer standard shipping options for domestic and international orders.

Tracking Your Order

Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Simply click on the provided link or enter the tracking number on our website to get real-time updates on the whereabouts of your order.

Shipping Costs

Shipping costs are calculated based on the weight and destination of your order. During the checkout process, you will be able to view the shipping costs before finalizing your purchase. We strive to offer competitive shipping rates while ensuring the safe and timely delivery.

Lost or Damaged Shipments

In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately. We will work closely with our shipping partners to resolve the issue and ensure that you receive a satisfactory resolution.

Thank you for choosing Elated! We hope that our shipping policy provides you with the necessary information to make an informed purchase. If you have any further questions or concerns, please don't hesitate to reach out to our friendly customer support team.